Bicycles can be returned at time of pick-up only. After leaving the store with your assembled bicycle the sale is final.
All items refunded will include the total value of the item plus applicable sales taxes charged. Shipping costs will not be refunded unless the item was damaged, defective, or incorrect. It is up to the seller you purchased from to initiate the return. Please maintain your order confirmation number and receipt as this is required to initiate a return.
For Ship-to-Store returns and exchanges a $35 restocking fee for large items requiring assembly is applied.
Please contact customerservice@sebikes.com if there are any disputes.